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Tuesday 9 August 2011

Gap narrows again between MakeMyTrip and Yatra - Top India

The Consumer Disputes Redressal Marketplace, Bengaluru, has fined journey website MakeMyTrip.com for effort difficulty and case to one of its customers. The Facility also asked the traveling site to pay Rs5,000 as 'rectification' and Rs1,000 towards 'value' to the customer.


Arjun Ramaprasad and his mate, both Bengaluru residents, complained to the Marketplace nigh degradation and incommode caused to them due to unbefitting arrangements prefab by MakeMyTrip.com.

Shortly after their ritual, the mates prearranged a feeling boner to (Port Blair) Andaman & Nicobar Islands from 7th to 14th Nov inalterable assemblage. They prefab early bookings through MakeMyTrip's Bengaluru subdivision by remunerative Rs21,000 on 4 Revered 2010 and the counterbalance of Rs36,400 on 27 Sep 2010.

Mr Ramaprasad's cover is that the uncastrated mishap unionised by the company caused "humiliation and disoblige" as the duad had to inactivity quatern hours at the field; fitting was prefabricated after inactivity for five hours at the hotel salutation. Far, Mr Ramaprasad supposed that the betterment had no involved bathroom, the itinerary was shuffled; the substance was not right artificial... he has a lifelong prayer of woes.

Mr Ramaprasad served a ineligible react on the company dated 22 Dec 2010, and asked a sum of Rs2 lakh as rectification and expenditure. Tho' the company neither replied nor salaried any rectification to the companionship, thence he approached the installation.

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